Shipping Policy

Luna's Doghouse offers shipping Canada-wide and free shipping on orders $100 and over within Ontario. 

Please allow 1-2 days for processing. You will receive an email once your order has shipped with a tracking number from Canada Post. 

If you have not received your item after 14 days or have received your item and there is a problem, please kindly email info@lunasdoghouse.ca.

We will offer a full credit or refund for unused products, however please note that we do not pay for exchange/return shipping. 

Thank you!